Sau, poate, refund policy.

REFUNDS: If an adjustment to billing computed in accordance with Paragraphs 7.18 or 7.19
hereof results in a refund of $5.00 or more due an existing Customer or $10.00 or more to a person
no longer a Customer of Company, the full amount of the calculated difference between the
amount paid and the recalculated amount shall be refunded. Refunds shall be made in the form of credits at Company's option, to existing Customers and so indicated on the bill.


Customer refunds

If an existing customer is owed at least $1.00 or a former customer is owed at least $2.00, a refund will be made by the HPU. The full amount of the difference between the incorrect amount paid and the recalculated amount will be refunded to the customer. The refund will be in cash or credit on a bill. Credits will be shown separately and identified on the bill.