Regarding an Unpaid Invoice Thread poster: Mihretab Solomon Gebru
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Hi everyone,
I have an issue with an unpaid invoice. In May 2023, I completed a translation task for a UK-based translation agency, which I submitted on time and received a purchase order with no issues. On June 07, 2023, I submitted an invoice for the task, but I have yet to receive payment. I reached out to the agency and was informed that they had cash flow issues, but they have since ignored my last two emails. I was hoping you could provide me with some advice on how to handle ... See more Hi everyone,
I have an issue with an unpaid invoice. In May 2023, I completed a translation task for a UK-based translation agency, which I submitted on time and received a purchase order with no issues. On June 07, 2023, I submitted an invoice for the task, but I have yet to receive payment. I reached out to the agency and was informed that they had cash flow issues, but they have since ignored my last two emails. I was hoping you could provide me with some advice on how to handle this situation. The invoice in question is for $583.
Thank you very much for your kind support.
[Edited at 2023-12-02 12:09 GMT] ▲ Collapse
| | | | Lingua 5B 
Bosnia and Herzegovina
Local time: 10:52
Member (2009)
English to Croatian
+ ...
What’s their Blue Board score like?
Them having cash issues is not your problem.
Maybe first try to communicate your experience on their Blue Board page, where you will be prompted to report “non-payment”, which you also can do. Just explain briefly what happened and add the 1 as a score.
Sometimes this magically works for them to “stop having cash issues” the same day.
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Dear Lingua 5B, thank you for your reply.
Their Blue Board score is 4.8 with 39 entries. And I just made an entry as suggested, and will wait and see.
Thank you
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Do you really mean 2022? I suppose you meant 2023...
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Hi Maria, thank you for bringing it to my attention. It is 2023 and has been almost six months since I sent them the invoice, sorry for the confusion.
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Unfortunately your "1" won't probably work as, in the meanwhile, the agency has been banned from posting jobs at ProZ.com.
I must say that in the very few cases I had a non-payment issue, Proz staff was very helpful. Have you sent a support ticket?
| | | | Lingua 5B
Bosnia and Herzegovina
Local time: 10:52
Member (2009)
English to Croatian
+ ...
| Non-payment tab | Dec 4, 2023 |
Maria Teresa Borges de Almeida wrote:
Unfortunately your "1" won't probably work as, in the meanwhile, the agency has been banned from posting jobs at ProZ.com.
I must say that in the very few cases I had a non-payment issue, Proz staff was very helpful. Have you sent a support ticket?
As you enter a 1, you are prompted with a non-payment form to fill in, and it’ll be acknowledged and processed.
| | | | | @Maria @Lingua | Dec 4, 2023 |
Yes, I have submitted a support ticket.
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