English to Portuguese Bus/Financial SAP Security in SAP - Creating a User

Here is the extract as received from the client:

"To create a new user the request should contain the following information:
• User Name
• Network ID
• User Department
• User payroll number
• Telephone
• Email
• An existing user who this new user should be modeled after.

Service Center Ticket required:
It is necessary to open a service center ticket with request information to document the original request and your update in SAP for audit purposes.

The user request can be copied into the description or files can be attached using the attachments tab."

Please, help me find the most suitable translation of this term.

Thanks in advance.