Working as a project manager in LinguaShine Communication Services Pvt. Ltd.

I'm focused on delivering maximum customer satisfaction, project planning and improvement, and implementing and maintaining best practices.

My job responsibilities include:

Maintenance of various elements of projects such as establishing a connection with external vendors, stakeholders, preparing a budget, allocating resource, anticipating challenges and risks.

Creating project plans to carry out different phases involved in a project.

Ensure that all phases of a project are making progress as per the quality standards, scope and
timelines.

Delegation of assignments and responsibilities to appropriate workforce and monitoring of all projects to resolve challenges.

Participation in organizational training to learn the latest technologies and tools to enhance capabilities for the organization.

Creating and delivering of progress report, new requirements and challenges in projects to other members of the project team and business head.

Primary contact for managing SLAs, project deliveries, handling escalations and creating customer satisfaction report.